SHOPFLOW · B2B & B2C ECOMMERCE
Commerce connected to your operations.
Shopflow connects your online store, your B2B sales and your order management. Catalog, invoicing, credit notes and customer credit balances work together in one environment, with connections to your business tools.
- B2B and B2C
- Built-in invoicing
- Headless architecture

Order managementInternal view
- SF-1042 · Online storePayment confirmed
- SF-1043 · Business portalIn preparation
- SF-1044 · Online storeShipped
- SF-1045 · Business portalQuote to approve
Storefront
- Item A · 3 variantsOnline
- Item B · bundled productOnline
- Item CDraft
TWO JOURNEYS
Consumers and businesses. One management tool.
Adapt the buying journey to your customers while keeping shared management of your catalog and your orders.
- Catalog and variants.
- Cart and online payment.
- Promotions.
- Customer accounts and order tracking.
Product page
- ItemItem A
- VariantMedium size
- AvailabilityOnline
- Displayed price$120
Cart and payment
- Items3
- PromotionWelcome code
- PaymentCard
- TrackingCustomer account
INVOICING & CUSTOMER FOLLOW-UP
Your sales and their financial follow-up, in one place.
Shopflow includes invoicing, credit notes and customer credit balances. When a refund is issued, an amount can be credited to the customer account for a future purchase.
- Invoices
Issue and retrieve the invoices linked to your orders.
- Credit notes
Document adjustments related to an invoice.
- Customer credit
Track the amounts available on the account after a refund.
Order SF-1042
- ChannelOnline store
- Items4 lines
- StatusDelivered
Invoice F-2042
- Invoiced amount$480
- Linked credit note$80
- Credit note reasonReturned item
Customer accountSame example as the invoice shown here
- Credit note issued$80
- Credited to the account$80
- Usable onNext purchase
OPERATIONAL JOURNEY
From order to delivery, keep track of everything.
Follow the processing steps of an order and the information your teams need, all the way to delivery tracking.
- Order receivedStep 1
4 lines recorded from the online store.
- Payment confirmedStep 2
Card payment confirmed by the provider.
- PreparationStep 3
Picking list sent to the team.
- ShippingStep 4
Label generated and parcel handed to the carrier.
- Customer follow-upStep 5
Confirmation and tracking link sent to the customer.
ARCHITECTURE
Several storefronts. Connected operations.
A headless architecture separates the selling experience from management. Shopflow can therefore support different storefronts and connect to the tools your organization uses, depending on the scope of the project.
Storefronts
- B2C store
- B2B portal
- POS
Shopflow
- Catalog
- Orders
- Invoicing
Connections
- Salesforce
- Klaviyo
- OpenAI
- Walmart
- Amazon
- Wayfair
- Intercom
- Stripe
- HubSpot
- Microsoft Dynamics 365
- SAP
- Oracle NetSuite
- Sage 50
- Acomba
- Odoo
- Shopify
- WooCommerce
- Brevo
- Canada Post
- QuickBooks
- Global Payments
Connections and their scope are defined based on your environment and the needs of the project.

Practical guide
See how Canadian manufacturers and distributors structure their B2B online sales
Drawn from the ecommerce projects Nuevamed has run with manufacturers, distributors and organizations, this guide sets out what a B2B sales platform actually demands: account-based pricing, ERP integration, invoicing, recurring orders, and the architecture choices that follow from them.
What the guide covers:
- The B2B functions that retail-first platforms do not cover natively
- How to connect your ERP, CRM and accounting without double entry
- Headless, monolithic or SaaS: a grid for choosing based on your context
- Three-year total cost of ownership, commissions and integrations included
- A staged rollout roadmap, from catalogue to recurring orders
Published by Nuevamed with Shopflow
PROJECTS
Shopflow in real contexts.


Mididis
A commerce experience for consumers and businesses, with a catalog of products and variants, bundled products and order management aligned with operations.



MD Distributions
A portal for retailers, with pricing by group and connections to Acomba, Stripe and Canada Post.
DEMO
See Shopflow in your context.
Tell us about your selling model, your tools and your constraints. We can show you the relevant journeys and clarify the adjustments to consider.
